Improving the student experience of assessment and feedback: What actually works?

An interactive online workshop, 13:00-16:30, 21 April

This practical workshop will adopt an evidence-based approach to 'what actually works' with regards to assessment and feedback. A range of expert speakers will evidence specific examples of initiatives that led to direct improvements in either their internal module evaluation scores and/or externally in their NSS or PTES surveys.

Assessment and feedback is often the weakest area of student satisfaction for almost all business schools and this workshop is an opportunity share best practices and discuss ways of addressing common challenges.

By the end of the workshop participants will have:
- A greater awareness of the barriers in delivering high quality assessment and feedback within business schools
- Deeper understanding of how technology can be used to improve assessment and feedback practices
- New insights into how specific assessment and feedback initiatives have improved the student experience

Speakers

Professor Sally Brown
Emerita Professor of Higher Education Diversity in Teaching and Learning, Leeds Beckett University

Professor Kay Sambell
Independent consultant, Visiting Professor of Learning and Teaching (Assessment for Learning) in Higher Education, University of Sunderland

Professor Sally Everett CMBE
Vice Dean Education, King's Business School

Dr Andrew McFaull CMBE
Deputy Programme Director of BSc Accounting and Finance, King’s Business School

Dr Chahna Gonsalves CMBE
Lecturer in Marketing, King's Business School

About CMBE Events

Our series of CMBE Events are open to all educators. They have been designed with CMBEs in mind, to support them achieve their professional development goals.

By attending this event, CMBEs can claim up to 3.5 units (hours) towards their annual CPD commitment.

13:00    Welcome

Professor Sally Everett, Vice Dean Education, Kings Business School

13:15    Introduction

What does the data at KBS tell us about the challenges faced by business schools in delivering effective assessment and feedback?

Dr Andrew McFaull, Deputy Programme Director of BSc Accounting and Finance, King’s Business School

13:30    Why is delivering high-quality assessment and feedback such a challenge for business schools? 

Professor Sally Brown, Emerita Professor of Higher Education Diversity in Teaching and Learning, Leeds Beckett University

Professor Kay Sambell, Independent Consultant

14:05    Break

14:15    Show and tell: Examples of recent initiatives which have improved the student experience of assessment and feedback at King's

In this session we will hear three short ‘best-practice’ presentations:

Using voice recordings to provide feedback
Dr Chahna Gonsalves, Lecturer in Marketing, King's Business School

Industry involvement in assessment'
Dr. Matteo Montecchi, Lecturer in Marketing, King's Business School

Is giving students autonomy the missing ingredient in creating engaging assessments?
Dr Andrew McFaull, Deputy Programme Director of BSc Accounting and Finance, King’s Business School

15:15    Break

15:30    Group discussions: Sharing effective practices 

In this session we will divide into three sub-groups for participants to share effective practice about:

  • Delivering effective assessment and feedback on large modules
  • Delivering effective assessment and feedback online
  • Creating more diverse forms of assessment and feedback

16:15    Summation and closing remarks

Professor Sally Everett, Vice Dean Education, Kings Business School

Dr Andrew McFaull, Deputy Programme Director of BSc Accounting and Finance, King’s Business School

16:30    Close

Professor Sally Everett, Vice Dean Education, Kings Business School

Sally is Professor of Business Education and Vice Dean (Education) at King’s Business School, King’s College London. Sally is also the academic lead for inclusive education at King’s and launched the Women@KBS network in the business school. Sally was previously the Deputy Dean for the Business School at Anglia Ruskin University (2013 – 2018) and institutional chair for inclusive learning. She is a National Teaching Fellow (2017) and a Principal Fellow of the Higher Education Academy (2013), and the Equality Officer for the Association of National Teaching Fellows. Sally is a member of the Chartered Association of Business School’s Race Equality Working Group and also sits on the Equality and Diversity Committee. Before her role at Anglia Ruskin University, Sally was the Head of Department for tourism and marketing at the University of Bedfordshire. Sally’s research interests include social and cultural tourism, the impact of mega events on destinations and inclusive education. Recent publications include books and peer reviewed articles on student employability, food tourism, innovative methodologies, community resistance and inclusive teaching.

Dr Andrew McFaull, Deputy Programme Director of BSc Accounting and Finance, King’s Business School

Andrew McFaull is a Lecturer in Accounting and Financial Education and Deputy Programme Director of the BSc in Accounting and Finance.

His key research interests relate to the topics of personal savings and retirement behaviour, with a particular focus on investment schemes offered in the workplace. Andrew holds a PhD from the University of York (2017), where his thesis looked at the economic, social and behavioural factors  influencing the investment behaviour and decision-making of scheme participants in broad-based employee stock ownership plans.

Before joining King’s College London in 2015, Andrew held a research position at the University of Oxford supporting on a project in the financial services industry. He also worked as a Research Fellow in the Cabinet Office as part of the Behavioural Insights Team, assisting central government apply insights from behavioural economics and psychology to public policy. His research interests include: Retirement and Savings Behaviour, Work-based Savings Schemes, Employee Share Ownership Plans.

Andrew was a runner up in the university level King's Education Awards in 2018, in the category of education experience. In addition, he is a Certified Management & Business Educator (CMBE) and Fellow of the Higher Education Academy (FHEA).

Professor Sally Brown, Emerita Professor of Higher Education Diversity in Teaching and Learning, Leeds Beckett University.

She has been awarded Honorary Doctorates by Plymouth University (2012), Kingston University (2015), Edinburgh Napier University (2017), Bournemouth University (2018) and University of Lincoln (2019).

She is Emerita Professor of Higher Education Diversity in Teaching and Learning at Leeds Beckett University and was until July 2010 PVC (Academic) there. She is also a Visiting Professor at Edge Hill University. Formerly she held Visiting Professorships at the Robert Gordon University, the University of Plymouth,  Liverpool John Moores University and the University of South Wales. She was also Adjunct Professor at the University of the Sunshine Coast and James Cook University (both in Queensland, Australia).

For five years, Sally was Director of Membership Services for the Institute for Learning and Teaching, prior to which she worked at the University of Northumbria at Newcastle for almost 20 years as a lecturer, educational developer and Head of Quality Enhancement.

She is a Staff and Educational Development Association (SEDA) Senior Fellow (2010), a Principal Fellow of the Higher Education Academy, (2010) and a National Teaching Fellow (2008).

She is author, co-author, editor or co-editor of thirty-five books on learning, teaching and assessment (some of which have been translated into Malaysian, Spanish, and Portuguese), 29 journal articles, 23 chapters in books, and many informal publications.

Professor Kay Sambell, Visiting Professor of Learning and Teaching (Assessment for Learning) in Higher Education, University of Sunderland.

Professor Kay Sambell, is professor of learning and teaching in the School of Health, Community and Education Studies at Northumbria University. She has a long track record of expertise in the assessment of student learning, with research and publications in students' persepctives of innovative assessment, formative assessment, feedback and assessment for learning. She is Director of Assessment for Learning  (Enhancement) in Northumbria's Centre for Excellence in Assessment for Learning, with a special interest in student engagement (http://www.northumbria.ac.uk/cetl_afl/) . She was awarded a National Teaching Fellowship in 2002 for her work on improving student learning via assessment.

Kay's subject area is the emergent interdisciplinary area of Childhood and Youth Studies. She specialises in children's literature. In 2005 she became director of the MEDAL project: a large-scale funded initiative designed  to develop students' academic literacy in Childhood Studies. This project brought together a number of National Teaching Fellows to establish an extensive network of university teachers with a focus on Childhood Studies to share expertise and build an online bank of open-access pedagogic resources (http://medal.unn.ac.uk/ ).

Kay regularly presents at conferences, offers keynote talks on assessment for learning and is an member  of a range of national and international learning and teaching networks.

Dr Chahna Gonsalves, Lecturer in Marketing, King's Business School

Chahna Gonsalves is a Lecturer in Marketing at King's Business School. She has five years of experience teaching modules at the undergraduate and postgraduate levels, including Principles of Marketing, Brand Management, Advertising, Integrated and Digital Marketing Communications and Digital Marketing. Chahna holds a PhD in Marketing and an MA in International Business & Management from the University of Westminster and obtained her BA in International Management and Business Administration with French from the University of Reading. She has worked as management for companies including Primark and Benefit Cosmetics.

Prior to joining King’s, Chahna was a Lecturer at Westminster Business School and a Teaching Associate at Surrey Business School. Chahna is a Fellow of the Higher Education Academy (FHEA). Chahna’s research interests draw upon various aspects of persuasive language and message impact. Her current work explores the impact of academic research in marketing on the Academy and on broader society.

Fee: £30

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Enquiries

If you have any questions please email Pritika Pau at pritika.pau@charteredabs.org