Business schools are an important and distinctive part of our universities and they create unique opportunities and challenges for professional services teams. Business school professional managers are adept at rising to the challenge and are delivering a plethora of high-quality, high-impact activities and projects.

The Professional Managers Annual Conference (PMAC) offers professional services staff working within, and for, business schools the opportunity to reflect on common challenges, share best practice and develop new networks.

Confirmed keynote speakers include: 

David Taylor rw

David Taylor
Founder, The Naked Leader

Julia Buckingham rw

Professor Julia Buckingham CBE
Vice-Chancellor and President, Brunel University London.

dave lewis

Dave Lewis
Director of Business School Operations, Birmingham Business School

Ian Kimber#

Ian Kimber
Director of Universities, Quality Enhancement and Standards, QAA

david palfryman

David Palfreyman OBE
Bursar and Fellow, New College, Oxford

Nicola Barden (002)

Nicola Barden
Director of Student Services, University of Winchester

moira

Professor Moira Clarke
Professor of Strategic Marketing, Henley Business School

rbriner

Professor Rob Briner
Professor of Organizational Psychology, School of Business and Management, Queen Mary University of London

Day One: Monday 10 December

Plenary sessions (10:00 - 11:00)

The Athena SWAN Review
Professor Julia Buckingham CBE, Vice-Chancellor and President, Brunel University

Working together to achieve equality of opportunity for students
David Barrett, Assistant Director, Fair Access and Participation, Office for Students

Breakout sessions (11:30 - 12:30)

Delivering degree apprenticeships
How professional managers are contributing to the delivery of degree apprenticeships and the key opportunities and challenges in this area.

Jonathan LawsonDirector of Strategic Partnerships, Faculty of Business and Law, Manchester Metropolitan University
Mark SmithExecutive Director of Business Engagement, Aston University (TBC)
Chair: Professor Caroline Elliott, Deputy Dean, Aston Business School

Working with your dean: ingredients for success
Assessing the key ingredients for a successful relationship between professional managers and senior academic colleagues.

Professor Mike Molan, Emeritus Professor, London South Bank University, School of Business
Sue AthertonHead of Faculty Administration, Lancaster University Management School
Chair: Dr Emm JohnstoneHead of Administration, Queen Mary University of London, School of Business and Management and Chair, Professional Managers’ Committee

Recruiting international students and staff post-Brexit
How business schools can tackle the Brexit-related challenges of international staff and student recruitment.

Brendan CaseyRegistrar and COO, Oxford Brookes University
Jo NesbittDirector, International Office, Solent University
Pat SainiPartner, Head of Immigration, Penningtons Manches LLP
Chair: Dr Steve PymountFaculty Business Manager/ Registrar, Faculty of Business, Law and Politics at the University of Hull

Plenary session (13:00 - 14:00)

Tackling the wicked issues in HE
David Palfreyman OBE, Bursar and Fellow, New College, Oxford

Breakout sessions (14:00 - 16:50)

What really counts? The added value of business engagement (beyond income generation) 

Emma KinnaExecutive Development Manager, Lincoln International Business School
Hannah PikeDirector of Operations, Lincoln International Business School

Managing and aligning multiple change projects’

Claire BatesonExecutive Assistant, Lancaster University Management School
Ewan PullanFaculty Project Manager, Lancaster University Management School
Rose White, External Accreditation Manager, Lancaster University Management School

Admissions case study: To centralise or not to centralise.........?

Lowri GriffithAdmissions and Recruitment Manager, Cardiff Business School

The secrets of happiness: delivering change in a complex environment 

Dave LewisDirector of Business School Operations, Birmingham Business School

It takes a whole school to raise a post-graduate student: Employability and engagement of masters’ students’

Sadie LawtyMSc Careers Adviser, University of Liverpool Management School
Louise MustchinMSc Careers Adviser, University of Liverpool Management School
Xiaobei WuInternational Employer Engagement Officer, University of Liverpool Management School

Social responsibility case study: The Royal British Legion

Michelle KiplingAcademic Services & Accreditation Manager, Alliance Manchester Business School
Lloyd OrrAdvice & Information Team Leader – Greater Manchester & Lancashire, The Royal British Legion”

Organisation with purpose

Adam Mitchell, Marketing Manager, Lancaster University Management School
Lorraine Hodgson, Recruitment & Conversion Manager, Lancaster University Management School

Can a joined up approach to succession planning join up the student journey?

Dr Sonya Campbell-Perry, Head of Customer Services, Glasgow Caledonian University

Leveraging the golden thread to develop sustainable alumni relations at the Adam Smith Business School 

Dr Xiang LiAlumni Manager, University of Glasgow Adam Smith Business School

Making local change that sticks

Penny BakerAssistant Faculty Registrar, University of Plymouth
Karen HillPurchase Process and Systems Manager, University of Plymouth
John WardBusiness Change Management Specialist, University of Plymouth

Breaking Barriers

Heather StenhouseAssistant Faculty Manager, Strathclyde Business School
Catherine CourtFaculty Manager, Strathclyde Business School, University of Strathclyde

Strategic wayfaring: forging a clear path through a shifting research landscape

Dr Richard TaylorResearch Manager, University of Sussex Business School

Local change at University of Plymouth

Penny BakerAssistant Faculty Registrar, Plymouth Business School
Dr Steve GaskinFaculty Business Manager, Plymouth Business School

 

Day Two: Tuesday 11 December

Plenary sessions (09:30 - 11:00)

A whole university approach: what does this mean for professional services supporting student health and wellbeing?
Nicola Barden, Director of Student Services, University of Winchester

Protecting academic integrity: a joined-up approach
Ian Kimber, Director of Universities, Quality Enhancement and Standards, QAA

How can and why should business school managers do evidence-based management?
Professor Rob Briner, Professor of Organizational Psychology, School of Business and Management, Queen Mary University of London

Breakout sessions (11:30 - 12:30)

Leading and managing a business school professional services team

Dr Steve Gaskin, Faculty Business Manager, Plymouth Business School
Kate Ramzan-LevyAssociate Director, Faculty of Business and Law, University of Newcastle, Australia
Hema TankAssociate Dean, Degree Programmes, London Institute of Banking & Finance

A masterclass on evidence-based management

Professor Rob BrinerProfessor of Organizational Psychology, School of Business and Management, Queen Mary University of London

Supporting student health and wellbeing

Speakers to be announced

Plenary session (13:30 - 15:00)

Building a customer-centric business school: The key ingredients for success
Professor Moira Clark, Professor of Strategic Marketing, Henley Business School

The 7 most powerful ways to transform professional services in your business school
David Taylor, Founder, The Naked Leader

Each session reflects one of the Key Business School Activities included in the Professional Development Matrix (PDM) for Professional Managers. The full matrix is available to view here.

Confirmed speakers include:

David Taylor website 4

David Taylor
Founder, The Naked Leader

David is the Founder of Naked Leader, author of the fastest selling business book in the world; The Naked Leader, and has just published his fifth book: How to be Successful by Being Yourself. He has featured in 3 Series, keynoted in 40 countries with over 300,000 people having attended a David Taylor event, at venues ranging from the Acropolis in Athens to the Comedy Store in LondonDavid is the Business Ambassador for The Princes Trust, a former Chairman of Woking Football Club and the Visiting Professor of Entrepreneurial Leadership at Ulster Business School. David works with top leaders around the world, including the CEOs from Ford, Veolia and NHS Blood and Transplant.

Julia Buckingham 2

Professor Julia Buckingham CBE
Vice-Chancellor and President, Brunel University London

Julia read Zoology at the University of Sheffield and, after a short spell in the pharmaceutical industry, moved to London to study for a PhD in Pharmacology at the University of London and to pursue an academic career. She was awarded a DSc and appointed to the Chair of Pharmacology at Charing Cross and Westminster Medical School in 1987 where she became Pre-clinical Dean in 1992. She joined Imperial College London in 1997, contributing to the establishment of the new Faculty of Medicine and held the roles of College Dean for non-clinical Medicine, Head of the Department of Neuroscience and Mental Health, Head of the Centre for Integrative Mammalian Physiology and Pharmacology and Pro-Rector (Education and Academic Affairs). In 2012 she was appointed Vice-Chancellor and President of Brunel University London. She has published widely in her field, served on numerous national and international review panels and received a number of prestigious awards and honours for her work; she awarded a CBE in 2018 for services to Biology and Education. She is currently Treasurer and a Trustee of Universities UK, a Director of Imperial College Health Partners and of the National Centre for Universities and Business, a member of the All-Party Parliamentary University Group Council, a member of the Heathrow Skills Taskforce, Chair of The Concordat Strategy Group, supporting the career development of researchers, and Chair of the Athena SWAN Review Steering Group.

David Barrett (002)

David Barrett
Assistant Director, Fair Access and Participation, Office for Students

David is the Assistant Director of Access and Participation in the Office for Students, the independent regulator of higher education in England. David’s key strategic responsibility is access and participation plans, the main regulatory lever through which the OfS drives transformational improvement in equality of opportunity for students. He also leads the OfS’s work to improve the higher education sector’s use of effective, evidence-led, and impactful approaches to access and participation that underpin improved outcomes for students.

Previously, David was Assistant Director of the Office for Fair Access, the former regulator of fair access to higher education, leading its strategic development and overseeing the development of the regulatory approaches that have now been adopted by the Office for Students when it took over this remit in 2018. Prior to joining OFFA, David developed widening participation policy at the Higher Education Funding Council for England, after spending the early years of his career working in university admissions.

Gala Dinner

This year's Gala Dinner takes place at the Macdonald Randolph Hotel in the heart of historic Oxford.

The relaxed, collegiate atmosphere makes it an ideal opportunity for ideas-sharing and networking. The dinner takes place on the evening of the first day of the conference (Monday 10 December). We will commence with a drinks reception from 19:00 and dinner will be served at 20:00.

Dress code: Business attire

This year's conference takes place at Oxford Brookes University Business School.

Oxford Brookes University
Headington
Oxford
OX3 0BP

If you require accommodation, please find below hotel options that are within a short distance of the conference and gala dinner venue. Please note that participants are responsible for their own accommodation.

Image taken from Travelodge Abingdon Road

Travelodge Oxford Abingdon Road

Abingdon Road, Oxford, OX1 4XG

11 Minutes drive to Oxford Brookes Business School, Headington Campus

10 Minutes drive to Macdonald Randolph Hotel (Gala Dinner venue)

Image taken from Premier Inn Oxford website

Premier Inn Oxford

Oxford Business Park, Garsington Rd, Oxford OX4 2JT

10 Minute drive from Oxford Brookes Business School Headington Campus

15-17 Minutes Drive to Macdonald Randolph Hotel (Gala Dinner Venue)

Chartered ABS Members

Not sure whether your institution is a member? Full list available here.

Full conference with Gala Dinner  £599
Single day without Gala Dinner  £329
Full conference without Gala Dinner  £539
Two participants for full conference and Gala Dinner  £1,048
Group booking: For groups of 3 or more participants  Please contact us for a bespoke package

Non Members

Full conference with Gala Dinner  £659
Single day without Gala Dinner  £369
Full conference without Gala Dinner  £599

Presenters*

Full conference with Gala Dinner  £359
Single day without Gala Dinner  £169
Full conference without Gala Dinner  £299

*The presenter rate is reserved for those people who's submissions are accepted for inclusion in the programme.

View the Chartered ABS policy on cancellations, transfers and substitutions.

Sponsoring PMAC 2018 is a great opportunity to strengthen your relationships with senior professional managers working in, and for, UK business schools.  

For information about sponsorship opportunities please contact:

Oliver Lowe, Head of Conferences & International, Chartered Association of Business Schools
Direct: +44 (0) 207 634 9581  Email: oliver.lowe@charteredabs.org

Designed in consultation with members of the Chartered ABS Professional Managers Committee and experts from across the business school community, the two-day programme is designed for senior professional managers. It is particularly relevant for:

  • Heads of Administration
  • Registrars
  • Chief Operating Officers
  • Faculty Managers
  • Heads of Operations
  • Specialist managers in marketing, human resources, finance, accreditation and professional development.

Chartered ABS Professional Managers Committee

  • Dr Phillipa Towlson-Mulbregt, Lord Ashcroft International Business School (Chair)
  • Dr Steve Gaskin, Plymouth University Faculty of Business
  • Dr Andrew Glanfield, Cardiff Business School
  • Matthew Hisbent, Oxford Brookes University Business School
  • Helen Miller, Newcastle University Business School
  • Ian Hamley, Warwick Business School
  • Stephanie Readey, University of Liverpool Management School
  • Hema Tank, The London Institute of Banking and Finance
  • Janine Ellis, Alliance Manchester Business School
  • Paul Verrion, Kent Business School
  • Emma Johnstone, Queen Mary University of London, School of Business and Management
  • Diane Donaldson, Glasgow School for Business and Society
  • Tom O'Neill, Ulster University Business School

"As my first PMAC 2017 was thoroughly thought provoking and enjoyable. Everyone has been lovely and I've made some great contacts"

Katherine Jago
Head of Strategic Projects, UWE

"Once again PMAC proved to be an excellent opportunity for professional managers to network and share best practice. I enjoy attending every year"

Kirsteen Daly
Accreditations, Ranking & Communication Manager, Adam Smith Business School

"I am delighted to say how much I enjoyed PMAC 2017. Great variety of sessions - I would liked to have attended all of them!"

Marcia Baldry-Bryan
Enterprise & Entrepreneurship Manager, Lord Ashcroft International Business School