Book now: Early Bird Discounts expire on Friday 22 November

The Chartered ABS Professional Managers Annual Conference (PMAC) will bring together professional services staff from business schools throughout the UK to share best practice in a collegiate environment, develop new ideas and build their network.

Delivered by, and for, the professional manager community, the conference will showcase the high-quality, high-impact activities being delivered by professional managers to tackle the unique strategic challenges and opportunities faced by business schools.

Download the preliminary programme

Confirmed Speakers include:

Donna Hall - Branded 2

Donna Hall CBE
Honorary Professor, The University of Manchester and former CEO, Wigan Council

Professor Dame Nancy Rothwell - Branded 2

Professor Dame Nancy Rothwell
President & Vice-Chancellor, The University of Manchester

Fiona Devine - Branded 2

Professor Fiona Devine
Head, Alliance Manchester Business School

Wednesday 22 January: Professional Development Workshops & Roundtable Discussions

13:30 Registration and refreshments

 

14:00 Professional Development Workshops

PDW 1: Achieving transformational change
A workshop that equips professional services managers with the skills, knowledge and behaviours that they need to be a leader of change and a key part of a successful change strategy.

Lead Facilitator: Merrill Jones, Head of Professional Service, University of Sussex Business School

PDW 2: Relationship management: A day in the life of an academic
A workshop that explores the day-to-day priorities and pressures of academics and how professional services managers can manage the relationship for mutual benefit.

Lead Facilitator: Dr Emm Johnstone, Strategic Projects Manager, Queen Mary University of London

PDW 3: Career speed-mentoring
A workshop that introduces the Chartered ABS’s mentoring scheme. We will explore the value of mentoring and in small groups encourage participants to talk about their career challenges.

Lead Facilitator: Nicky Randall, Head of Resources and Planning, Faculty of Business and Social Sciences at Kingston University

 

15:30  Break

 

15:45   Roundtable Discussions

In this session delegates can attend two roundtable discussions. These roundtable discussions are an opportunity for an exploration of an important issue or challenge in a relaxed and supportive environment.

Roundtables confirmed to date:

1. Community Hub: Student support and engagement opportunities

Merrill Jones, Head of Professional Service, University of Sussex Business School
Susan Eamer-Tsoureas, Senior Quality and Enhancement Officer, University of Sussex

2. Tackling financial challenges

Janine Ellis, Head of School Administration, Alliance Manchester Business School

3. Maximising value from accreditation

Nicky Randall, Head of Resources and Planning, Faculty of Business and Social Sciences at Kingston University

 

16:45  Tour of the new Alliance MBS building (16:45-17:30)

 

19:00   Drinks and Gala Dinner at Manchester Museum

 

Thursday 23 January - The Main Conference

08:40   Registration

09:20   Opening remarks

Anne Kiem OBE, Chief Executive, Chartered Association of Business Schools

 

09:30   Welcome Address

Professor Dame Nancy Rothwell, President & Vice-Chancellor, The University of Manchester

 

09:45   What does 2020 have in store for business schools?

Professor Fiona Devine, Head, Alliance Manchester Business School

 

10:15   Delivering transformational change

Donna Hall CBE, former Chief Executive, Wigan Council

 

10:45   Engaging generation Z students: the role technology and understanding ‘hot-button’ issues

Speaker to be announced

 

11:15   Break

 

11:30 Breakout Sessions

Locally embedded professional services
At a time of increasing centralisation in HE administration this session looks at the benefits of embedding professional services teams into localities within HE institutions. Specifically, it looks at how local knowledge and connections has enabled the Planning and Initiatives Team at Sheffield Business School to work in partnership with the Business School to develop new HDA courses that improve the student experience despite cuts in apprenticeship funding.

Lewis Eves, Faculty Planning and Initiatives Officer, Sheffield Business School
Mark Hewitt, Senior Administrator, Sheffield Hallam University

 

Embedding a wellbeing framework within a business school: the process, outcomes and challenges
Well-being has become increasingly important. The challenge is not just to pay lip service to this - but to embed it within the culture. The AMBS case study will explain the evolution of this framework at the UoM and provide some insights into the successes and challenges.

Michelle Kipling, Academic Services, Accreditation & Social Responsibility Manager, Alliance Manchester Business School
Sharon Wilding, Head of Operations Global MBA, Alliance Manchester Business School

 

‘Mobilising’ researchers for improved research culture, organisation & outcomes
How can business schools engage with today’s increasingly complex, interdisciplinary research challenges? How can we self-organise around important research themes, across disciplinary boundaries, in a way that is organic and agile yet organised and structured? This session explores how one school found an answer in the practice of ‘research mobilisation’. The session explains what research mobilisation is in theory, how it works in practice, and the many benefits that flow from it.

Richard Taylor, School Research Manager, University of Sussex Business School Utilising small businesses as suppliers to the business school

 

The Student Success Project: Driving change for equality, diversity & inclusivity
The University of Kent’s Student Success (EDI) Project investigates student attainment and retention,and undertakes action research into inequalities in attainment and retention for certain student groups. In today’s session, you will hear about some of the interventions that have been run in Kent Business School, including successes and failures, the lessons learnt, and where the future work of the project will lead.

Bob McKay, Student Success Project Manager, Kent Business School

 

Academics & practitioners: Minimise the distance and maximise your students
Can academics help you attract prospective students? Yes! We will offer you tips to involve them in doing so. You’ll receive a pair of glasses and will run the “perspective glasses experiment”. It’ll show practical things that professional services staff can do to involve academics in student recruitment goals.

Dr Jordi Robert-Ribes, Chief Executive, EDUopinions

 

Research power and thought leadership: Changing our research culture
We have been looking at the way in which embedding research knowledge across all of our professional services teams has been leading to a change in research culture within our academic staff, and has helped professional service colleagues promote the School and increase external engagement. This session will highlight the ways we have done this, the benefits of doing this, and explore how you could apply this to your institution

Amanda Willmott, Research Manager, School of Management, University of Bath

 

12:40  Lunch

 

Question Time: How do we improve equality, diversity and inclusivity in our business schools?
Guest speakers will explore the challenges of tackling racial harassment, what can be done to improve the progression and attainment of BAME students, and how an inclusive working environment can be built within UK business schools.
Speakers include:

Panel to be announced

Chair: Hema Tank, Associate Dean, Degree Programmes, The London Institute of Banking and Finance

 

14:30 Break

 

14:50 Breakout Sessions

Assurance of Learning: Tail wagging the dog, or a walk in the park?
This session is designed to share Nottingham University Business School’s experiences of embedding an Assurance of Learning process from scratch as part of their quest to secure AACSB accreditation. The session will review what went well and what we learnt from our experiences, considers Do’s and Don’ts, and reflects on how to encourage buy-in from faculty.

Sallie Kirk, Assurance of Learning and Quality Manager, Nottingham University Business School

 

Demystifying the apprenticeship levy
Alliance Manchester Business School recently launched its apprenticeship levy-funded MSc programme. This session will focus on the integrated marketing and communications campaign that launched the programme, which utilised multimedia content, sponsorships, media partnerships, public relations, academic commentary and expertise and survey findings to address lacking knowledge about senior leadership apprenticeships and demonstrate their value.

Kate McNamee, Head of Global Marketing, Alliance Manchester Business School
Kathryn Howard, Content and Communication Manager, Alliance Manchester Business School
Joanne Blain, Sales and Marketing Manager, Alliance Manchester Business School

 

Future Leaders Certificate: Collaboration of professional services and academics to enhance student engagement
The Future Leaders Certificate (FLC) is an extra-curricular programme for postgraduate students that combines industry placement with the development of employability skills development. We will explore the challenges of developing the programme and how success is achieved by working strategically with academics and industry partners.

Sandy Purewal, Skills Development Consultant, Birmingham Business School
Eleanor Woulfe, Postgraduate Skills Development Adviser, Birmingham Business School

 

Racialised and gendered biases in higher education

In this interactive workshop we will look in depth into how societal, implicit and unconscious biases play out in higher education. In particular, how they manifest in staff recruitment and promotion as well as teaching and learning. The session will also provide a critique of the most common approaches to tackling unconscious bias by responding to the 2019 CIPD report which argues that the unconscious bias training has no sustained impact on changing behaviour.

Dr Dom Jackson-Cole, EDI Learning Adviser, SOAS University of London

 

Bringing a new building to life
Details to be announced

Janine Ellis, Head of School Administration, Alliance Manchester Business School

 

Enabling effective engagement with business and society
This session is for staff who are responsible for developing effective relationships with external partners. It will provide the opportunity to share experiences and challenges as well as gauge appetite to later establish an external engagement forum.

Angela Doris, Corporate Connections Manager, University of Glasgow, Adam Smith Business School
Hazel Kennedy, Business Development Officer, University of Liverpool Management School

 

Transforming our postgraduate taught portfolio: The Sexy-Woolly approach
Details to be announced

Andrew Glanfield, Director of Administration, Cardiff Business School

 

16:00 Close of conference

Conference Venue

This year's conference takes place at Alliance Manchester Business School.

Alliance Manchester Business School
Booth Street West
Manchester
M15 6PB

Accommodation

Alliance Manchester Business School have kindly offered participants some preferential rates at:

Crowne Plaza Manchester - Oxford Street
55 Booth Street West
Manchester M15 6PQ

To book and secure your rooms please follow the link below and enter the unique booking code: 237764

https://hotelbooking.mbs.ac.uk/

We encourage that you book as soon as possible

Early Bird Discounts expire on Friday 22 November

Please note:

PMAC 2020 takes place on Thursday 23 January.

On the afternoon of Wednesday 22 January we will host a number of half-day Professional Development Workshops.

The Gala Dinner takes place on the evening of Wednesday 22 January.

Chartered ABS Members

Not sure whether your institution is a member? Full list available here.

The Full Event – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner and Workshops.

 £519
Conference and Dinner – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner

 £363
Conference Only – Early Bird Discount

Includes the Conference

 £323

Chartered ABS Members - Group Booking

Bring a colleague and save 25%

Two participants for the Full Event – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner and Workshops.

 £908
Two participants for the Conference and Dinner – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner

 £636
Two participants for the Conference Only – Early Bird Discount

Includes the Conference

 £566
Bespoke Group Bookings

For bespoke group bookings please contact us.

Non Members

The Full Event – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner and Workshops.

 £579
Conference and Dinner – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner

 £405
Conference Only – Early Bird Discount

Includes the Conference

 £365

Presenters*

The Full Event – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner and Workshops.

 £399
Conference and Dinner – Early Bird Discount

Includes the Conference and the pre-conference Gala Dinner

 £279
Conference Only – Early Bird Discount

Includes the Conference

 £239

*The presenter rate is reserved for those people who's submissions are accepted for inclusion in the programme.

View the Chartered ABS policy on cancellations, transfers and substitutions.

Sponsoring PMAC 2020 is a great opportunity to strengthen your relationships with senior professional managers working in, and for, UK business schools.  

For information about sponsorship opportunities please contact:

Oliver Lowe, Head of Conferences & International, Chartered Association of Business Schools
Direct: +44 (0) 207 634 9581  Email: oliver.lowe@charteredabs.org

Who should attend?

Designed in consultation with members of the Chartered ABS Professional Managers Committee and experts from across the business school community, the two-day programme is designed for senior professional managers. It is particularly relevant for:

  • Heads of Administration
  • Registrars
  • Chief Operating Officers
  • Faculty Managers
  • Heads of Operations
  • Specialist managers in marketing, human resources, finance, accreditation and professional development.

Chartered ABS Professional Managers Committee

  • Dr Emm Johnstone, Queen Mary University of London (Chair) on sabbatical
  • Janine Ellis, Alliance Manchester Business School (Vice-Chair) Acting Chair
  • Sophie-Hermine Bertrand, ESCP Europe
  • Julie Dickson, Edinburgh Napier University Business School
  • Dr Andrew Glanfield, Cardiff Business School
  • Merrill Jones, University of Sussex Business School
  • Matthew Moir, University of the West of Scotland
  • James Norman, Essex Business School
  • Tom O'Neill, University of Ulster
  • Nicky Randall, Kingston University
  • Hema Tank, The London Institute of Banking and Finance
  • Dr Phillipa Towlson-Mulbregt, Lord Ashcroft International Business School
  • Paul Verrion, Kent Business School

Gala Dinner @ Manchester Museum

The Gala Dinner for PMAC 2020 will take place at Manchester Museum

This is an excellent opportunity to relax, share ideas and network with fellow colleagues. The dinner will be taking place on Wednesday 22 January (after the pre-conference workshops). We will commence with a drinks reception followed by dinner. The timings for the drinks reception and dinner will be confirmed shortly.

Dress Code: Business attire

“Another useful conference with interesting and thought-provoking sessions – along with networking with our amazing group of business school colleagues across the UK.”

Catherine Court
University of Strathclyde

“Another excellent PMAC. The speakers were high calibre and the range of breakout sessions expansive. Importantly, the atmosphere and ethos of PMAC leads to some excellent networking and fact finding opportunities.”

Dr Andrew Glanfield
Cardiff Business School

“Informative, interactive and an excellent opportunity to network and share joint challenges and successes.”

Jennifer Hinsley
University of Salford