Supporting the development of professional services teams at all levels within UK business schools

Early Bird & Group Booking Discounts available

IMPORTANT: PMAC Online is run in conjunction with the PMAC In-Person conference taking place at Leeds on 21 February. Click here for further details.

PMAC Online brings together professional services staff working in, and for, UK business schools. Taking place online this is an interactive, practical event that supports business school professional services teams through a series of engaging panel discussions, breakout sessions and professional development workshops.

Key themes for PMAC 2023 include:

Driving inclusion and improving diversity
How professional services staff can help their institutions to further embed the principles of equality, diversity and inclusion across all aspects of business school strategy. From the creation of diverse teams through inclusive recruitment practices; to the utilization of key EDI accreditations; to the evolution of support services for staff and students from underrepresented and disadvantaged backgrounds.

Sustainability and responsibility
How professional services staff are working with internal and external stakeholders to improve the sustainability credentials of a business schools’ physical assets; develop policies and strategies to balance carbon reduction targets with the need for staff to work and travel; and improve awareness of sustainability issues across staff and student communities.

Building effective and resilient teams
The opportunities for business schools to take advantage of new ways of working including flexible/hybrid working, and the 4-day week to rebuild teams and team spirit in the aftermath of the pandemic.

Supporting staff and student health and wellbeing
How professional services staff can contribute to formulating and implementing health and wellbeing strategies across their institutions; and the practical actions that can be taken to support staff and students through the cost of living crisis.

Future proofing the business school
The role that professional services staff play in helping their business schools create strong brand identities; achieve domestic and international student recruitment targets; deliver meaningful student outcomes and identify and take advantage of new opportunities in knowledge exchange and commercial activity.

Programme in development - further details to be announced soon

Early Bird Discounts expire on Friday 24 February

Group Booking Discounts: Bring colleagues and save 25% on each ticket

Members - Early Bird Rates

Not sure whether your institution is a member? Full list available here.

  • One participant - £70
  • Two participants - £105
  • Three participants - £158
  • Four participants - £210
  • Five participants - £263
  • Six to Fifteen Participants - £315 - Register up to 15 participants for the price of six!

If you are registering more than fifteen participants please contact for a Special Booking Code.

Non-members - Early Bird Rates

  • One participant - £95
  • Two participants - £143
  • Three participants - £214
  • Four participants - £285

Non-member organisations are allowed a maximum of four tickets. If you wish to register more people please contact Afsana Shahajahan to discuss group sales and sponsorship opportunities

PMAC 2023 will offer a range of interactive, practical sessions that will explore ways that the professional services community can add value in their business schools. The conference will be of particular relevance to:

  • Senior professional services and team leaders
  • Learning & teaching support staff
  • Marketing, student recruitment and admissions staff
  • School administrators
  • Student experience and careers staff

Become a sponsor

Sponsoring PMAC 2023 is an excellent way of engaging senior professional services staff within UK business schools. If you are interested in supporting this year's event please contact Oliver Lowe.

Oliver Lowe
Head of Conferences & International
Chartered Association of Business Schools & Small Business Charter
Direct: +44 (0) 207 634 9581  Main: +44 (0) 207 236 7678
Email:  Website: I

What platform will be used for PMAC Online?

The PMAC Online conference takes place via Zoom. Registered participants will receive the login details a few weeks before the event.

What if I register and then want to cancel?

If you register and decide that you cannot attend you can transfer your pass to a colleague free of charge. If you decide to cancel there may be a cancellation fee. Please refer to our Terms & Conditions for full details.

Transfers, Cancellations and full Terms & Conditions - click here