11-12 December, The Foresight Centre, University of Liverpool

Registration open and early bird discounts available!

UK business schools are a vital part of the higher education landscape and have a unique ability to create economic value and contribute to the health of their university and local community. Professional services teams make a critical contribution to the success and sustainability of their institutions and play a key role in managing financial, social and environmental risks, obligations and opportunities.

The Chartered ABS’ Professional Managers’ Annual Conference (PMAC) provides a unique opportunity for senior representatives of the professional services community working within business schools to come together to reflect on common challenges, share best practice and develop new networks.

New for 2017!

  • Does your business school have a particularly innovative approach to student recruitment?
  • Is your team doing great things by way of engaging with local businesses?
  • Do you have an especially successful way of delivering projects?
  • Is your internationalisation strategy singularly effective?
  • Are you driving and faciliating organisational change?

PMAC 2017 will offer business school professional managers the opportunity to present examples of innovative and effective practices to colleagues from across the academy.

If you are doing something of which you are particularly proud, we would encourage you to consider making a submission to deliver a presentation at the conference. 

Interested in presenting at PMAC 2017? Visit the conference submissions portal for further details

Designed in consultation with members of the Chartered ABS Professional Managers' Steering Committee* and experts from across the business school community, the two-day programme is designed for senior professional managers. It is particularly relevant for:

  • Heads of Administration
  • School Administrators
  • Registrars
  • Chief Operating Officers
  • Faculty Managers
  • Heads of Operations and Administration
  • Accreditation and other specialist Managers in marketing, human resources, finance and professional development

*The Chartered ABS Professional Managers' Steering Committee

  • Dr Phillipa Towlson, Lord Ashcroft International Business School (Chair)
  • Matt Davey, University of Exeter Business School
  • Dr Steve Gaskin, Plymouth University Faculty of Business
  • Dr Andrew Glanfield, Cardiff Business School
  • Matthew Hisbent, Faculty of Business, Oxford Brookes University
  • Helen Miller, Newcastle University Business School
  • Tom O'Neill, Ulster Business School
  • Stephanie Readey, University of Liverpool Management School
  • Dil Sidhu, Alliance Manchester Business School
  • Hema Tank, The London Institute of Banking and Finance

The in-depth two day programme will feature a mix of high-level keynote speakers and a range of breakout sessions and poster presentations.

All those interested in presenting at PMAC 2017 should visit the Conference Submissions Portal for further details.

Six of the most significant business school activities to which professional managers contribute have been selected as the principal ‘Track Themes’ for PMAC 2017 and each submission should relate to one of these themes.

  • Student recruitment: Innovative ways in which the recruitment cycle is managed, how widening participation is being done, best practice in the organisation of recruitment events and open days, inventive marketing and communication strategies.
  • Business engagement: Alumni engagement and fundraising strategies, interesting ways in which the Small Business Charter is being used, new approaches to knowledge exchange and transfer, the development of partnerships with local businesses.
  • Internationalisation: Developing international strategies, new models for overseas partnerships, recruiting and developing overseas staff, novel ways of gathering market intelligence, conducting effective risk assessments, managing visa arrangements.
  • Supporting research: Managing REF submissions, effective ways of supporting early-career researchers, staffing research support functions, managing the bidding process and developing research spaces.
  • Supporting education & student experience: Creating conducive learning environments, news ways of supporting and enhancing the student experience, contributing to student outcomes and learning gain.
  • Income diversification: Best practice in budget management and financial forecasting, measuring and managing risk, the professional manager contribution to the development of distance learning, conducting cost-benefit analyses.

Highlights from PMAC 2016 included:

The new higher education landscape and its implications for professional managers
Robin Geller, Registrar, University of Bristol

Opportunities and challenges for business schools in 2017/18: an international perspective
Tom Robinson, President and CEO, AACSB International

The value-add of qualitative accreditations
Gareth Bennett, Chief Operating Officer, Warwick Business School

Systematic Inventive Thinking: How SIT can bring out people’s ‘creative spark’
Dil Sidhu, Chief External Officer, Alliance Manchester Business School

Leadership and management skills for successful managers
Kim Frost, Director of HR, University of London

Working effectively with colleagues during challenging times
Rachel Holmes, Executive Coaching, Personal and Team Development

How professional managers can best deal with organisational change
Hema Tank, Vice Principal, Degree Programmes, The London Institute of Banking & Finance

View full 2016 programme

Chartered ABS Members

Not sure whether your institution is a member? Full list available here.

Full conference with Gala Dinner - Early Bird Discount  £519
Single day without Gala Dinner - - Early Bird Discount  £279
Full conference without Gala Dinner - Early Bird Discount  £459
Two participants for full conference and Gala Dinner - Early Bird Discount  £908
Group booking: For groups of 3 or more participants  Please contact us for a bespoke package

Non Members

Full conference with Gala Dinner - Early Bird Discount  £579
Single day without Gala Dinner - Early Bird Discount  £319
Full conference without Gala Dinner - Early Bird Discount  £519


Full conference with Gala Dinner - Early Bird Discount  £279
Single day without Gala Dinner - Early Bird Discount  £119
Full conference without Gala Dinner - Early Bird Discount  £219
Two presenters for full conference with Gala Dinner - Early Bird Discount  £489

PMAC 2017 will take place at The Foresight Centre at the University of Liverpool

The Foresight Centre
1 Brownlow Street
L69 3GL

Participants are responsible for their own accommodation arrangements, the Chartered ABS have arranged preferential rates at local city hotels.

Hope Street Hotel

  • £105.50 - Bed & Breakfast single occupancy
  • £117.50 - Bed & Breakfast double occupancy

Please call 0151 709 3000 or e-mail on resevations@hopestreethotel.co.uk and quote CABS to secure the preferential rates.

This hotel is around a 15 minute walk from the venue and Liverpool Lime street Station.

More rates will follow shortly.

If you have any queries about the conference please get in touch.

Oliver Lowe, Head of Conferences & International, Chartered Association of Business Schools
Direct: +44 (0) 207 634 9581  Email: oliver.lowe@charteredabs.org

Stay informed