Professional Services

Below you will find news, comment and professional development activities for professional managers and professional services staff.

You can filter the content below by topic by using the filter tool above. You can also explore by other areas of interest such as research, learning & teaching, international or executive education.

An interesting year in prospect for the Chartered ABS Professional Managers Committee

The first meeting of the new academic year for the Professional Managers Committee on Friday 13th October was a great opportunity for us to begin to build momentum behind our 2017/18 key projects. Although a busy time in the semester, the committee turned out in force and I was particularly…

The Specialist Generalist

Dr Andrew Glanfield explores the concept of the Specilaist Generalist which is gaining traction amongst college and central professional services audiences at Cardiff Business School, Cardiff University. He explains how the discipline-specific knowledge, team building and procurement expertise of…

No summer recess for business school professional managers

Summer holiday clashes resulted in a depleted attendance at the Professional Managers Committee meeting on 14 July, but that didn’t stop us from having excellent discussions and making good progress on all the key agenda items. Plans for the Professional Managers Annual Conference (PMAC) 2017…

Call for new members for Chartered ABS Professional Managers’ Committee

We are calling for new members to join our Professional Managers' Committee. The Professional Managers' Committee consists of leading managers in a senior role in business schools. The objectives, purpose, current key projects and membership criteria of our Professional Managers' Committee are…

Professional Managers’ Committee meeting – May update

The Professional Managers Committee met on Friday 26th May for their penultimate meeting of the year. We were fortunate to have Professor Simon Collinson who is the Chair of the Chartered ABS also attend this meeting. Typology questionnaire - the completion rates for this survey were discussed -…

Valuing Professional Services Staff

Professor Julian Gould-Williams explores the four ways in which managers can reinforce a sense of value and appreciation amongst professional services staff.

Spring is the time of plans and projects: Professional Managers’ Committee report

The new format of the PMAC conference was discussed in this meeting. Find out more here.

New Chair for Professional Managers’ Committee

The latest developments in the Chartered ABS Professional Managers' Committee.

Careers is the soul of every business school

Should Careers teams be encouraged to make the shift from being ‘remedial’ advice providers to leaders in people development and career change? After all, isn’t this the nub of student hopes in their business degree?

Identifying and Recognising the Contributions of Professional Services Staff

The contribution of professional services staff to student performance outcomes is often underestimated. Professor Julian Gould-Williams explores how to address this.

Professional Managers’ Conference highlights

An overview of our highly productive Professional Managers' Annual Conference, in which discussions focused on the impact of change and reorganisation, centralisation, leadership and management skills and much more.

Hubs: Creating student centric services at Cardiff

Find out about the student-centric approach at Cardiff that led to the creation of 'hubs' to provide timely and effective support.

Update on new Learning and Development Opportunities for Professional Managers

As one of their key strategic aims, the Professional Managers’ Steering Committee (PMSC) has committed to producing new learning and development opportunities for professional managers in business schools. After an extensive consultation, culminating in the Annual Conference which took place at…

Call for thought pieces: How business schools can help to solve the UK productivity puzzle

The Chartered ABS is looking to contribute more to the productivity debate with thought pieces from academics within our member business schools.

Professional managers – the hunt for added value

Dr Andy Earwaker discusses the realities of the professional managers role within business schools.

Entrepreneurship Grants: Recipients of Cambridge Judge start-up grants have raised over £5 million in funding

Recipients of start-up grants from an Investment Fund at Cambridge Judge Business School have collectively raised more than £5 million since the grants ranging from £3,000 to £20,000 were first awarded 18 months ago.


Tool for professional development reviews and staff development

The Chartered ABS Professional Managers’ Committee has produced this Professional Development Matrix, which shows the range of competencies and skills required to be an effective professional and administrative manager. The matrix has been created to support staff development and performance…

Digital destinations and marketing technology for SMEs

Research conducted by Dr. Philip Alford at Bournemouth University is transforming small owner-managed enterprises into more entrepreneurial and innovative businesses, enabled by more effective adoption of technology.

Ethics Guide 2015: Advice and Guidance

This Guide offers a practical framework to help individuals in business schools make informed and transparent decisions and communicate ethical choices to others.