Professional Services

Below you will find news, comment and professional development activities for professional managers and professional services staff.

You can filter the content below by topic by using the filter tool above. You can also explore by other areas of interest such as research, learning & teaching, international or executive education.

Managing international student arrivals: the value of week ‘minus-1’

University academic calendars typically start at week 0, usually sometime in September or October, marked by a university-wide induction week before teaching commences in week 1.…

Buildings, community, and building communities

This week I attended the Professional Managers Annual Conference (PMAC 2023) held by the Chartered Association of Business Schools. It was a gathering of senior professional…

Exploring professional services models in UK business schools

The Chartered ABS has published an in-depth study into the different operating models for professional services teams in UK business schools. The report is the product of a…

Exploring professional services models in UK business schools

The Chartered ABS has published an in-depth study into the different operating models for professional services teams in UK business schools. The report is the product of a…

Decolonising the curriculum

How UK business schools can make meaningful progress in curriculum decolonisation. ‘

The interactive Professional Development Matrix for Professional Managers

The Matrix Reloaded Business schools are at the heart of their institutions' post-Covid recovery plans. More than ever we need to ensure that our research, education and outreach…

Emergency access to Bloomberg trading suites – information update

09/09/2020 Bloomberg have provided an update on training available for emergency access to their trading suites.

New update from Bloomberg

Bloomberg have provided a further update on emergency access to their trading terminals.

Using Bloomberg off campus: an update

We've been lobbying Bloomberg on emergency access to their trading terminals for business schools.

Tackling race inequality: business schools and the Race Equality Charter

How business schools can use the Race Equality Charter to become more culturally diverse institutions.

Gearing up towards 2020 – report of the October meeting of the Professional Managers’ Committee

The Professional Managers’ Committee met on 4 October, our first meeting of the new academic year. On this occasion we were very pleased to welcome four new members to the…

Mentoring scheme for business school staff – apply now

Apply by 01 October 2019 to be part of the scheme

Opportunities on the horizon: Report from the June meeting of the Professional Managers’ Committee

Updates on PMAC 2020, opportunities for Professional Services colleagues, and more.

Identifying capability gaps in business school professional services

At Cardiff University we have a framework called the Cardiff Professional. This framework details competences and behaviours for all professional services staff at Cardiff…

Bold steps: report from the February meeting of the Professional Managers’ Committee

Bold steps: report from the February meeting of the Professional Managers’ Committee The Committee met on Friday 8th February, the perfect time…

The critical relationship – business school deans, professional managers, and the wider university

Our guidance on articulating your role as professional manager to suit your business school context.

New faces and big plans – Report from the October meeting of the Professional Managers Committee

New faces and big plans - Report from the October meeting of the Professional Managers Committee The Professional Managers Committee met on 12th…

Putting theory into practice – report from the April meeting of the Professional Managers’ Committee

The Professional Managers' Committee met on April 20th, our second meeting of the year. We can say with confidence and pride that our key projects are gaining momentum and we look…

Call for nominations for the Chartered ABS Professional Managers’ Committee

The Chartered Association of Business Schools is calling for new members for our Professional Managers' Committee. The Professional Managers Committee consists of leading managers…

Aligning professional service staffs’ performance and training with strategic goals: a case study on using the Chartered ABS professional development matrix

In practice, for many in professional service roles there are few ways to demonstrate clear linkages between goals for the year. This case study provides a solution.

Driving organisational change and impact: case study on using the Chartered ABS professional development matrix

The professional management matrix has helped to drive a cultural and efficiency change across our faculty of business.

A positive outlook for 2018 for the Chartered ABS Professional Managers’ Committee

The first meeting of 2018 for the Professional Managers Committee let us take stock of the successes of the previous year and look to the future, with a wealth of reports to…

Tool for professional development reviews and staff development

The Chartered ABS Professional Managers’ Committee has produced this Professional Development Matrix, which shows the range of competencies and skills required to be…

An interesting year in prospect for the Chartered ABS Professional Managers Committee

The first meeting of the new academic year for the Professional Managers Committee on Friday 13th October was a great opportunity for us to begin to build momentum behind our…

The Specialist Generalist

Dr Andrew Glanfield explores the concept of the Specilaist Generalist which is gaining traction amongst college and central professional services audiences at Cardiff Business…

No summer recess for business school professional managers

Summer holiday clashes resulted in a depleted attendance at the Professional Managers Committee meeting on 14 July, but that didn’t stop us from having excellent discussions and…

Call for new members for Chartered ABS Professional Managers’ Committee

We are calling for new members to join our Professional Managers' Committee. The Professional Managers' Committee consists of leading managers in a senior role in business schools.…

Professional Managers’ Committee meeting – May update

The Professional Managers Committee met on Friday 26th May for their penultimate meeting of the year. We were fortunate to have Professor Simon Collinson who is the Chair of the…

Valuing Professional Services Staff

Professor Julian Gould-Williams explores the four ways in which managers can reinforce a sense of value and appreciation amongst professional services staff.

PMAC 2020: conference submissions portal

Bringing together heads of administration, faculty managers, school administrators, senior operations staff, accreditation and other specialist managers from UK business schools.

Spring is the time of plans and projects: Professional Managers’ Committee report

The new format of the PMAC conference was discussed in this meeting. Find out more here.

New Chair for Professional Managers’ Committee

The latest developments in the Chartered ABS Professional Managers' Committee.

Careers is the soul of every business school

Should Careers teams be encouraged to make the shift from being ‘remedial’ advice providers to leaders in people development and career change? After all, isn’t this the nub…

Identifying and Recognising the Contributions of Professional Services Staff

The contribution of professional services staff to student performance outcomes is often underestimated. Professor Julian Gould-Williams explores how to address this.

Professional Managers’ Conference highlights

An overview of our highly productive Professional Managers' Annual Conference, in which discussions focused on the impact of change and reorganisation, centralisation, leadership…

Tool for professional development reviews and staff development

This professional development matrix has been created to support staff development and performance reviews within business schools, and the Professional Managers Steering Committee…

LGBT Staff and Students in Business Schools

This workshop will explore the experiences of LGBT faculty, consider academic research on the topic, and learn about best practice from other sectors.

Hubs: Creating student centric services at Cardiff

Find out about the student-centric approach at Cardiff that led to the creation of 'hubs' to provide timely and effective support.

Update on new Learning and Development Opportunities for Professional Managers

As one of their key strategic aims, the Professional Managers’ Steering Committee (PMSC) has committed to producing new learning and development opportunities for professional…

Digital destinations and marketing technology for SMEs

Research conducted by Dr. Philip Alford at Bournemouth University is transforming small owner-managed enterprises into more entrepreneurial and innovative businesses, enabled by…

Call for thought pieces: How business schools can help to solve the UK productivity puzzle

The Chartered ABS is looking to contribute more to the productivity debate with thought pieces from academics within our member business schools.

Professional managers – the hunt for added value

Dr Andy Earwaker discusses the realities of the professional managers role within business schools.

Ethics Guide 2015: Advice and Guidance

This Guide offers a practical framework to help individuals in business schools make informed and transparent decisions and communicate ethical choices to others.

Professional Managers’ Annual Conference 2021

Bringing together heads of administration, faculty managers, school administrators, senior operations staff, accreditation and other specialist managers from UK business schools.

Entrepreneurship Grants: Recipients of Cambridge Judge start-up grants have raised over £5 million in funding

Recipients of start-up grants from an Investment Fund at Cambridge Judge Business School have collectively raised more than £5 million since the grants ranging from £3,000 to…

Events

PMAC Online 2024

18 Apr 24

Event venue: Online

PMAC ONLINE 2024 Supporting the development of professional services teams at all levels within UK business schools PMAC Online brings together professional services staff working…

Learning, Teaching & Student Experience 2024

14 May 24 - 15 May 24

Event venue: Birmingham

The UK's leading gathering of business and management educators.

Executive Education Symposium: Breaking into new markets

11 Jun 24

Event venue: Manchester

EXECUTIVE EDUCATION SYMPOSIUM Breaking into new executive education markets 11 June, Manchester This Executive Education Symposium explores how…

The CMBE – An Introduction

12 Jun 24

Event venue: Online

Introduction to the Certified Management and Business Educator scheme Eligibility - Application - Benefits - CPD commitment 14:00-15:00, 12 June,…

Interdisciplinary Research Symposium

26 Jun 24

Event venue: Bristol

INTERDISCIPLINARY RESEARCH SYMPOSIUM Wednesday 26 June, Bristol The Chartered ABS Interdisciplinary Research Symposium brings together Directors of…

Chartered ABS Annual Conference 2024

4 Nov 24 - 5 Nov 24

Event venue: London

THE YEARLY GATHERING OF DEANS AND LEADERS OF UK BUSINESS SCHOOLS  The Chartered ABS Annual Conference brings together over 350 business school Deans and senior leadership teams;…

Publications

Exploring professional services models in UK business schools

The Chartered ABS has published an in-depth study into the different operating models for professional services teams in UK business schools. The report is the product of a…

Tool for professional development reviews and staff development

The Chartered ABS Professional Managers’ Committee has produced this Professional Development Matrix, which shows the range of competencies and skills required to be…

Digital destinations and marketing technology for SMEs

Research conducted by Dr. Philip Alford at Bournemouth University is transforming small owner-managed enterprises into more entrepreneurial and innovative businesses, enabled by…

Ethics Guide 2015: Advice and Guidance

This Guide offers a practical framework to help individuals in business schools make informed and transparent decisions and communicate ethical choices to others.