Professional Services

Below you will find news, comment and professional development activities for professional managers and professional services staff.

You can filter the content below by topic by using the filter tool above. You can also explore by other areas of interest such as research, learning & teaching, international or executive education.

OpportunitiesProfessional Services

Call for nominations to the Chartered ABS Professional Managers Committee 2020

Wed 26th Feb 2020

Apply to join by Monday 20 April

Professional Services

Gearing up towards 2020 – report of the October meeting of the Professional Managers’ Committee

Mon 23rd Dec 2019

The Professional Managers’ Committee met on 4 October, our first meeting of the new academic year. On this occasion we were very pleased to welcome four new members to the…

DiversityNetworkingProfessional Services

Mentoring scheme for business school staff – apply now

Mon 9th Sep 2019

Apply by 01 October 2019 to be part of the scheme

Professional Services

Opportunities on the horizon: Report from the June meeting of the Professional Managers’ Committee

Mon 12th Aug 2019

Updates on PMAC 2020, opportunities for Professional Services colleagues, and more.

DiversityLeadershipOpportunitiesProfessional Services

Call for nominations for the Chartered ABS Professional Managers’ Committee and Diversity Committee

Thu 11th Jul 2019

The deadline for this opportunity is Monday 12 August

Strategic PlanningProfessional Services

Identifying capability gaps in business school professional services

Wed 12th Jun 2019

At Cardiff University we have a framework called the Cardiff Professional. This framework details competences and behaviours for all professional services staff at Cardiff…

Professional Services

Bold steps: report from the February meeting of the Professional Managers’ Committee

Fri 8th Mar 2019

Bold steps: report from the February meeting of the Professional Managers’ Committee The Committee met on Friday 8th February, the perfect time…

LeadershipProfessional Services

The critical relationship – business school deans, professional managers, and the wider university

Mon 4th Feb 2019

Our guidance on articulating your role as professional manager to suit your business school context.

Professional ServicesLearning & TeachingNSSStudent Experience

Leaping up the NSS through service improvements: a case study on using the Chartered ABS professional development matrix

Thu 17th Jan 2019

Find out LIBF's focus on the student experience helped them leap up to 2nd in the NSS rankings.

Professional Services

New faces and big plans – Report from the October meeting of the Professional Managers Committee

Wed 14th Nov 2018

New faces and big plans - Report from the October meeting of the Professional Managers Committee The Professional Managers Committee met on 12th…

Professional Services

Putting theory into practice – report from the April meeting of the Professional Managers’ Committee

Wed 16th May 2018

The Professional Managers' Committee met on April 20th, our second meeting of the year. We can say with confidence and pride that our key projects are gaining momentum and we look…

Professional Services

Call for nominations for the Chartered ABS Professional Managers’ Committee

Wed 16th May 2018

The Chartered Association of Business Schools is calling for new members for our Professional Managers' Committee. The Professional Managers Committee consists of leading managers…

Strategic PlanningProfessional Services

Aligning professional service staffs’ performance and training with strategic goals: a case study on using the Chartered ABS professional development matrix

Wed 2nd May 2018

In practice, for many in professional service roles there are few ways to demonstrate clear linkages between goals for the year. This case study provides a solution.

Professional ServicesStrategic Planning

Driving organisational change and impact: case study on using the Chartered ABS professional development matrix

Wed 2nd May 2018

The professional management matrix has helped to drive a cultural and efficiency change across our faculty of business.

Professional ServicesStrategic Planning

Staff training and development pathways: case study on using the Chartered ABS professional development matrix

Wed 2nd May 2018

This useful tool for guiding staff development has found great success.

Professional Services

A positive outlook for 2018 for the Chartered ABS Professional Managers’ Committee

Mon 29th Jan 2018

The first meeting of 2018 for the Professional Managers Committee let us take stock of the successes of the previous year and look to the future, with a wealth of reports to…

Professional Services

An interesting year in prospect for the Chartered ABS Professional Managers Committee

Tue 31st Oct 2017

The first meeting of the new academic year for the Professional Managers Committee on Friday 13th October was a great opportunity for us to begin to build momentum behind our…

Professional Services

The Specialist Generalist

Fri 4th Aug 2017

Dr Andrew Glanfield explores the concept of the Specilaist Generalist which is gaining traction amongst college and central professional services audiences at Cardiff Business…

Professional Services

No summer recess for business school professional managers

Fri 21st Jul 2017

Summer holiday clashes resulted in a depleted attendance at the Professional Managers Committee meeting on 14 July, but that didn’t stop us from having excellent discussions and…

Professional Services

Call for new members for Chartered ABS Professional Managers’ Committee

Mon 17th Jul 2017

We are calling for new members to join our Professional Managers' Committee. The Professional Managers' Committee consists of leading managers in a senior role in business schools.…

Professional Services

Professional Managers’ Committee meeting – May update

Fri 23rd Jun 2017

The Professional Managers Committee met on Friday 26th May for their penultimate meeting of the year. We were fortunate to have Professor Simon Collinson who is the Chair of the…

Professional Services

Valuing Professional Services Staff

Tue 9th May 2017

Professor Julian Gould-Williams explores the four ways in which managers can reinforce a sense of value and appreciation amongst professional services staff.

Professional Services

Spring is the time of plans and projects: Professional Managers’ Committee report

Fri 17th Mar 2017

The new format of the PMAC conference was discussed in this meeting. Find out more here.

Professional Services

New Chair for Professional Managers’ Committee

Wed 15th Feb 2017

The latest developments in the Chartered ABS Professional Managers' Committee.

Professional ServicesCareersCareers Services

Careers is the soul of every business school

Tue 17th Jan 2017

Should Careers teams be encouraged to make the shift from being ‘remedial’ advice providers to leaders in people development and career change? After all, isn’t this the nub…

Professional Services

Identifying and Recognising the Contributions of Professional Services Staff

Mon 19th Dec 2016

The contribution of professional services staff to student performance outcomes is often underestimated. Professor Julian Gould-Williams explores how to address this.

Professional Services

Professional Managers’ Conference highlights

Wed 14th Dec 2016

An overview of our highly productive Professional Managers' Annual Conference, in which discussions focused on the impact of change and reorganisation, centralisation, leadership…

Professional Services

Tool for professional development reviews and staff development

Mon 21st Nov 2016

This professional development matrix has been created to support staff development and performance reviews within business schools, and the Professional Managers Steering Committee…

Professional Services

Hubs: Creating student centric services at Cardiff

Tue 18th Oct 2016

Find out about the student-centric approach at Cardiff that led to the creation of 'hubs' to provide timely and effective support.

Professional Services

Update on new Learning and Development Opportunities for Professional Managers

Tue 10th May 2016

As one of their key strategic aims, the Professional Managers’ Steering Committee (PMSC) has committed to producing new learning and development opportunities for professional…

Student ExperienceIndustryResearchLearning & TeachingBusiness EngagementProfessional Services

Call for thought pieces: How business schools can help to solve the UK productivity puzzle

Tue 4th Aug 2015

The Chartered ABS is looking to contribute more to the productivity debate with thought pieces from academics within our member business schools.

Professional Services

Professional managers – the hunt for added value

Fri 31st Jul 2015

Dr Andy Earwaker discusses the realities of the professional managers role within business schools.

CommunicationsProfessional ServicesBusiness Engagement

Entrepreneurship Grants: Recipients of Cambridge Judge start-up grants have raised over £5 million in funding

Tue 9th Jun 2015

Recipients of start-up grants from an Investment Fund at Cambridge Judge Business School have collectively raised more than £5 million since the grants ranging from £3,000 to…

Events

Accreditation

Small Business Charter: Introduction to assessment and reassessment

View on smallbusinesscharter.org

28 May 20 - 28 May 20

Event venue: Leicester Castle Business School, De Montfort University

Small Business Charter: Introduction to assessment and reassessment Thursday 28 May, Leicester Castle Business School The Small Business Charter (SBC) is awarded to business…

Business CollaborationBusiness EngagementBusiness Engagement

Unlocking the opportunities of management KTPs

View on smallbusinesscharter.org

30 Jun 20 - 30 Jun 20

Event venue: Sheffield Business School, Sheffield Hallam University

Unlocking the opportunities of Management KTPs  30 June, Sheffield Business School Management Knowledge Transfer Partnerships (mKTPs) are a new innovation from Innovate UK.…

Annual Conference

Chartered ABS Annual Conference 2020

9 Nov 20 - 10 Nov 20

Event venue: etc.venues, County Hall, Westminster

Register now at the Early Bird Rate The Chartered ABS Annual Conference is the nexus between UK business schools, industry and government and is the occasion for deans and senior…

Publications

Professional Services

Tool for professional development reviews and staff development

Tue 28th Nov 2017

The Chartered ABS Professional Managers’ Committee has produced this Professional Development Matrix, which shows the range of competencies and skills required to be…

Professional ServicesEntrepreneurshipResearchEconomic Growth

Digital destinations and marketing technology for SMEs

Tue 1st Sep 2015

Research conducted by Dr. Philip Alford at Bournemouth University is transforming small owner-managed enterprises into more entrepreneurial and innovative businesses, enabled by…

EthicsQuality AssuranceProfessional ServicesResearch

Ethics Guide 2015: Advice and Guidance

Mon 29th Jun 2015

This Guide offers a practical framework to help individuals in business schools make informed and transparent decisions and communicate ethical choices to others.