Privacy Policy


We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

These terms and conditions are applicable to all Chartered ABS communications and events, whether they be conferences, development programmes, seminars, newsletter or any similar event or communication.

Registration and personal details

  1. Chartered ABS keeps participants up to date with changes to any event predominantly by email, but may include telephone, letter, text or via the website.
  2. It is the responsibility of participants to provide up-to-date contact and other information at registration and to maintain that data by advising the Chartered ABS of any changes.
  3. Chartered ABS will require as standard: name, job title, institution, contact details including postal address (usually work), email and telephone. Other information may be required as appropriate to specific programmes, e.g. photograph.


  1. All fees are stated clearly on the Chartered ABS website.
  2. Cancellation policy: All cancellations must be made in writing to It is the booker’s responsibility to ensure that we have received the cancellation. Cancellations received more than 21 days before an event are subject to a handling and administration fee of £99 per delegate, which will be deducted from any due refund or invoice, whichever is appropriate. Cancellations received 21 days or less before an event are subject to the full fee that is payable for the conference. However, in both cases, a substitute delegate can always be nominated. Substitutions on the day of the conference are made at the organiser’s discretion only. Pre-payments will not be refunded and invoiced sums will be payable in full, except in cases where it has been possible to mitigate loss. Chartered ABS will not offer refunds to delegates due to a terrorist alert or incident or the curtailment of public transport, unless the conference is cancelled. In this instance, Chartered ABS will retain up to 50% of the conference fee to cover marketing, administration and delegate registration costs

Equal opportunities

  1. Chartered ABS is committed to creating a culture in which diversity and equality of opportunity are promoted and in which unlawful discrimination are not tolerated.
  2. Chartered ABS aims to ensure that:
    1. individuals are treated solely on the basis of their abilities and skills;
    2. nobody is discriminated against on grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
    3. it promotes a supportive environment for staff, members and visitors.
  3. Participants in all Chartered ABS events must abide by these principles.
  4. Events are designed to ensure they are delivered in a way that will not subject participants to discrimination. There is every effort made to ensure there is no inadvertent discrimination or stereotyping.
  5. Chartered ABS endeavours to ensure that participants have fair and equal access to all events.

Breach of Equality and Diversity Policy

  1. Chartered ABS will take seriously any instances of alleged non-adherence to the Equality and Diversity policy by staff, members, subscribers or visitors. Any alleged breaches of this policy should be reported to the Chief Executive.
  2. Any instances of alleged non-adherence will be investigated and where appropriate will be considered under the relevant disciplinary policy for staff.
  3. With regard to any breach of the policy by visitors, participants, members or subscribers Chartered ABS will take appropriate action in relation to the nature of the incident.

Data protection

  1. Chartered ABS is committed to following good practice for handling personal information in accordance with the principles of the Data Protection ACT 1998.
  2. The eight principles ensure your personal data is:
    1. Processed fairly and lawfully
    2. Processed only for specified and lawful purposes
    3. Adequate, relevant and not excessive in relation to the purpose(s) for which it is processed
    4. Accurate and up to date
    5. Not kept for longer than is necessary
    6. Processed in line with your rights as the data subject
    7. Secure
    8. Not transferred outside the European Economic Area unless the country has an adequate level of protection for your rights as the data subject
  1. The data controller for your personal data is Chartered Association of Business Schools (Chartered ABS).
  2. When you first contact us we create a record in your name. Any information that you give us, or we generate, from then on is added to your record. We endeavour to ensure the accuracy of all records, but we rely on you to keep your personal data up to date by informing us of any changes.

Your rights as the data subject

  1. This is the sixth data protection principle and the rights that it refers to include:
  2. a right to have access to a copy of your personal data;
  3. a right to be able to opt out of receiving direct marketing;
  • a right to object to processing that is likely to cause or is causing damage or distress;
  1. a right, in certain circumstances, to have inaccurate personal data rectified, blocked, erased or destroyed.

Use of your personal information

  1. Your personal information is used in the following ways:
    1. To process your application for the any event. This may also require your personal information to be passed to a third party for the provision of services directly associated with that event. If your application is for an event that is sponsored, your contact details will be passed to the sponsor of the event. You will be informed if your details are to be passed to the sponsor when you apply to attend.
    2. To process your application for a development programme. This may require your personal details to be shared with a delivery partner.
    3. To give access to any publications that are not publicly available.
    4. To process any application you make for membership and to maintain that membership.
    5. To provide information about additional services and products that may be of interest to you.
    6. To undertake research in order to help us plan and improve our services.

Transferring information overseas

  1. We have partners and participants throughout the world and the personal information of those participants and members is necessarily transferred overseas when fulfilling their applications for membership or other services. In some cases our programmes are jointly delivered with overseas partners, but these will only ever be partners from countries where the UK has a data protection agreement.

Information collected automatically

  1. When you visit our website we automatically collect some technical information about your visit, eg your IP address, the type of browser used, the duration of your visit and the pages visited. We use this information to improve the navigation and accessibility of our website. If you access one of the password-protected sites we do record some details of your visit and we use this information to help us look for ways to improve the service we offer you.

The use of cookies

  1. If you use the Internet to carry out certain transactions with us, your computer will store small pieces of information, known as cookies. A cookie is a small text file that is stored temporarily by your browser and is used by the website you are visiting to remember you throughout your visit to that website. We use session (non-persistent) cookies to identify you when you log into a password-protected site. This avoids the need for you to repeatedly enter your password as you navigate around the password-protected site. The cookies are deleted as soon as your session is ended.
  2. We also use persistent cookies to store non-personal details when you visit our website. This enables us to find out whether your computer has visited our website before by checking to see, and finding, the cookie left there on the last visit. Using these cookies we are able to examine and analyse, in an anonymous and aggregate way, how our websites are used in order that we can improve the layout, navigation and accessibility of the websites.


24. By attending a Chartered Association of Business Schools event, delegates, speakers and staff consent to being photographed, recorded and filmed for the duration of the event. The Chartered Association of Business Schools holds the right to use the photography and recordings of any type made at the event in any and all media for post-event purposes and for promotion and publicity relating to the Chartered Association of Business Schools.


25. Our websites contain links to other websites and this data protection statement does not apply to those websites. If you transfer to another website you should read their data protection statement for their policy on the use of personal information.


26. If you have any comments or questions regarding this statement, please contact the Data Protection Coordinator at: 40 Queen Street, London EC4R 1DD

General Conduct

27. Participants are expected to conform to reasonable standards of behaviour, honesty and integrity and behave with respect, courtesy and in a professional manner at all times.


28. Council
1. The Council is responsible for ensuring Chartered ABS meets its legal obligations in respect of legislation relating to equalities and data protection.

29. Chief Executive
1. The Chief Executive is responsible for the implementation of Chartered ABS’s Equality and Diversity Policy and its data protection policy. And, as a corollary, that appropriate action is taken against individuals on Chartered ABS premises who do not act in accordance with these policies.